LawHere.
A ONE STOP SOLUTION FOR EVERYTHING LEGAL
WHAT DOES AN INDIVIDUAL GO TO COURT FOR?
Understanding the needs of an individual from the current system
2023
Duration - 5 weeks
Criminal Charges
Individuals who are accused of committing a crime may have to go to court to defend themselves against criminal charges. This includes offenses such as theft, assault, drug possession, and more.
Civil Disputes
Court is often used to resolve civil disputes between individuals, organizations, or entities. These disputes can include :
Property disputes (e.g., land ownership, boundary disputes).
Contractual disputes (e.g., breach of contract, non-payment of debts).
Personal injury claims (e.g., accidents, medical malpractice).
Family law matters (e.g., divorce, child custody, alimony).
Employment disputes (e.g., wrongful termination, workplace discrimination).
Consumer grievances (e.g., defective products, consumer rights violations).
Immigration issues
Divorce Proceedings
Individuals seeking a divorce or legal separation may need to go to family court to address issues related to child custody, spousal support, and property division.
Adoption, Guardianship, Custody or Child support
Estate laws
When someone passes away, their estate may go through probate court to distribute assets, settle debts, and address will or inheritance.
Bankruptcy Law
Tenant - Landlord Disputes
Traffic Violations
Public Interest Litigations
This project aims to modernize the Indian legal system with emerging technologies and user-friendly principles, simplifying interactions & access to justice by making legal assistance more accessible and less daunting for all.
CURRENT SCENERIO - PHYSICAL SPACES
Lawyer Offices & Legal Consultancies
NON-RELIABLE
DISORGANISed & CLUTTER
OVERWHELMING & INTIMIDATING
LOW SECURITY
INADEQUATE PRIVACY
LANGUAGE BARRIERS
Ambiguity in locating firms
UNCLEAR SIGNAGES
Lacks of professional presence
DOCUMENTS THAT NEED RENEWAL/ UPDATE
Driving License
Vehicle Registration
Passport
Aadhar Card
PAN Card
Voter ID Card
Professional Licenses
Property Documents (Including land titles and lease agreements)
Insurance Policies (such as health, life, or vehicle insurance)
Business Licenses
Visas and Residence Permits
Bank Documents
Income Tax Returns
GST Registration
Educational Certificates
OPPORTUNITIES
Possible directions of project
Guidance for Document Application
Profile based KYC, Reducing system delay. Clearer instructions. Human contact to explain/Maps and charts to explain
Precedent Analysis
A platform that allows you to see previous cases that the firm has fought and won in that domain
Legal Education
Making it easier for users to understand legal terms, procedures and etiquettes.
Online Consultations
For cases before they are filed, in preliminary stages. Advice and guidance
Documents and Data Protection and Storage
Fire and Flood proof storage spaces of important documents
Procedure Disclosure
A platform for people to understand the process for their particular legal task to help them come better prepared and avoid wasting time
One stop application as well as FAQs on procedures
More user friendly, welcoming Physical Spaces/Offices
Recommendation for Professionals
Aid in deciding who to contact, based on higher number of successful cases in the relevant domain, within budget of client
Updated Laws Section
PROBLEMS FACED BY CONSUMERS
Lack of legal literacy and awareness.
Complexity of legal processes
Difficulty in understanding legal terminology & documents
Difficulty in finding the right lawyer
High legal costs
No transparency between clients and legal officials
Delay at every stage of court proceedings
Difficulty in managing family/personal documents
Document Renewal Oversight
Difficulty in navigation on websites
Unaware of legal consultancy services
Difficulty in locating legal consultancy centers
PROJECT BRIEF
“The project aims to rethink and transform the access to the Indian legal system, ensuring that it aligns with contemporary needs, emerging technologies, and user-friendly principles. By addressing the challenges faced by individuals seeking legal assistance and simplifying their interactions with the legal system, we aim to make justice more accessible and less daunting for all.”
IMPACT OF SOLUTION
To promote and empower individuals to readily seek legal assistance without reluctance or hesitation.
Ideation & Solution
LawHere.
Your Legal Ally
SPACE
A physical office space for clients to go to seek legal help
Pod
Kiosk which provides clients help at existing legal spaces in the current system
APP
Application provides clients with legal expertise and help
STYLE - GUIDE
APPLICATION
LawHere App
Roboto
Roboto
Roboto
Roboto
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LawHere.
Your Legal Ally
A one-stop application for everything LEGAL
KEY FEATURES
LawHere Application
Inclusive & Assistive
An inclusive legal services app for novice public, providing step-by-step case preparation guidance, with summarizing any legal document into user-friendly language for enhanced understanding.
Documents Management
Efficiently centralize and organize all personal and family legal documents on one platform, offering real-time updates, reminders, and tracking for seamless document management.
Transparency
Maintaining transparency, the app fosters effective communication by offering clear case/complaint tracking, histories, and providing valid reasons for any delays, ensuring honesty in the legal process.
Find your Ideal Lawyer
Streamline lawyer selection with user-friendly filters for requirements, service area, budget, and location, ensuring precise results: plus easily book appointments for consultations with the ideal attorney.
File my complaint
Track Complaint status and history
If no lawyer required, ProLegal assigns you with a Legal Help Assistant whom you can call, chat or directly meet at the ProLegal office
File a complaint
Homescreen
Streamlined Lawyer selecting Process
Refining the lawyer search results by specifying the type of legal service, budget, location and experience through tailored filters.
The user gets access to a diverse range of lawyer options with detailed profiles, work types, reviews, and office locations, empowering users to make informed choices, avoiding outdated or unsuitable recommendations from friends and family.
User can effortlessly schedule appointments with the chosen lawyer through the app, offering both online & offline meeting options for user convenience.
Upon confirmed appointment and payment, users are prompted to submit req. documents and provide any pertinent past legal updates on that case.
Documents library
Securely store self and family documents on one platform for easy management.
Verify legal document authenticity, apply for updates, and track their status.
Receive automatic reminders for renewal.
Access document summary and translations in simple or regional language for easy understanding.
Users can upload identity, education, transportation, banking, property, and other relevant documents.
Users can choose to manually upload documents or retrieve them from DigiLocker, a common platform for storing digital versions of personal documents.
Sketches
MOBILE LEGAL AID POD
LawHere Kiosk
The Mobile Legal Aid Pod envisions a future where legal aid services transcend geographical boundaries, empowering communities with the ability to access justice conveniently and effectively. This initiative strives to reduce barriers, enhance legal literacy, and provide a supportive platform for individuals to assert their rights and seek legal remedies.
A unique design allowing two units to merge, creating a private office-like space. The interconnected setup provides a private enclave where users can receive personalized assistance while ensuring confidentiality.
KEY FEATURES
Simplified Registration
The user-centric design and intuitive interface of the virtual assistant simplify the complaint registration process, making it accessible even to individuals with limited legal literacy or technological familiarity.
Privacy and Confidentiality
Designed with a soundproof environment, the pod ensures utmost privacy during the complaint registration process, fostering a secure and confidential space for individuals seeking legal assistance.
Accessibility
The mobile nature of the pod allows it to traverse remote and rural areas, offering a convenient and accessible platform for individuals to register complaints without the need to travel long distances.
Technology Integration
Equipped with scanners, microphones, and a user-friendly virtual assistant, the pod facilitates the seamless registration of legal complaints, providing guidance and support throughout the process.
Mobile Legal Aid Pod
Components in the pod
Touch sensitive screen for Display
Speaker +Microphone for recording and transcribing statements
Keyboard to enter specific names and numbers
Scanner for submitting documents and ID
Desk Space for Storage of the user’s belonging
Soundproofing for privacy
Virtual Assistant
Revolutionizing legal assistance with AI, our virtual assistant mirrors users' attire and communicates fluently in their preferred language for a personalized and comfortable experience.
Call for assistance when stuck
Repeat a phrase or instruction.
Record / mute.
LAYOUT : PHYSICAL SPACE
Lawyer Office 1
Lawyer Office 2
Legal Aid Pod 1, 2, 3, 4
Legal Aid Pod 5, 6, 7, 8
Printing/Copier Station
LawHere Assistant counter
Reception/Waiting Area 2
Entrance
Reception/Waiting Area 1
Lawyer Office 2
Lawyer Office 3
Lawyer Office 4
Meeting room for Mediation and Arbitration
LawHere Office
KEY FEATURES
LawHere Office
Visibility
By establishing a presence in a mall, the consultancy becomes part of the daily landscape, ensuring that potential clients encounter legal services in a familiar setting.
Approachability
Traditional legal offices can be intimidating. In contrast, a mall-based consultancy creates a more relaxed and approachable atmosphere.
Multi-functional
Legal Consultancy serves as a sanctuary, offering a haven for individuals seeking expert guidance in diverse legal realms.
Customer Friendly
Consultancy is designed to be customer-friendly and inviting, creating an environment where clients feel comfortable seeking expert advice.
Assistants guide the users towards to next necessary step. If the users are not clear as to what to do, the staff at the help desk will guide you through the step by step procedure while entering users information through the LawHere Portal.
Entrance to the LawHere Office
Partition between each help desk
Printing/copier station
Upon entrance, user see the LawHere assistant first
A must needed facility while entering a criminal complain/ verification of documents/lease signing etc.
Legal Aid Pods also
installed in the LawHere Offices for usage.
User can always use the Pods instead of going to the help desks in case they do not want to interact with the staff.
Attach the document/ proof if any
INFORMATION ARCHITECTURE
Understanding all touchpoints and how the user navigates the flow
Filing a complaint
Hiring a Lawyer
Enter your email-id
Press Find me a lawyer
Legal services selected
Location
Budget
Lawyers from our system
Edit filters
Select a lawyer
Select a lawyer
View profiles
Book an appointment
Book an appointment
Search for more
Press submit
Lawyer not needed
Help assistant assigned
Mentioned procedure to be followed by the user
Lawyer needed
Procedure that will be followed
List of documents needed
List of documents needed
Case resolved with the guidance of assistant
Upload the remaining documents
Upload the remaining documents
Press hire a Lawyer
Call the assistant
Chat with the assistant
Documents already present on the app are automatically updated
Documents already present on the app are automatically updated
User receives a feedback on the complaint
Select complaint category from options
Select the legal services according to your case
Describe in detail the topic/ scenario
View profiles
Booking an appointment
Documents library
Profile already selected after the whole process
Search lawyer directly
Update documents
Add profiles
Select one
Select category
Upload documents
Add issued date
Save the document
Apply for update of the doc
Save the document
Document saved and can be printed
Add issued date
Scan documents
Extract from Digi locker
Documents
Translate docs
Documents analyze
Authenticity check
Select a lawyer
Select a date
Pay the fee
Pay the fee
Press book appointment
Select time slot
View profiles
In-office meeting
Appointment confirmed
Online meet
Scan & Upload the document
Scan & Upload papers/document
Scan & Upload the document
Press AI check
Press Analyze
List of Updates coming up
Summary of document
Select language to translate into
Press translate
Translated text appears
Audio translate in regional language
Document not authentic
Doc.
authentic
Highlights the parts
Suggest further steps
Input
Output
Get In Touch